Reference

Terms & Conditions for Indonesia accounts

These Terms & Conditions set the rules for account use, deposits, withdrawals, and access to the lobby.

DANAOVOGoPayQRIS
4dprize Terms & Conditions for Indonesia accounts
CONTACT ROUTES

Where to ask about the terms

If a clause is unclear, ask before you accept it. You can reach us by live chat from the lobby, by email, or through the help…

Live Chat Open live chat from the bottom corner of the lobby for quick term questions…
Email Support Send a message from the support address in your account area if you want…
Help Form Use the help form when you want us to check a payment record, an…
ACCOUNT CONTROL

How we handle data and access

Our terms link directly to how we handle your account data. We keep only what we need for login, payment checks, and dispute records, then retain it for…

Data Use

We collect the details needed to open your account, match payment records, and resolve term questions.

Cookies

Cookies keep the page state, language, and login session working while you move around the lobby.

Account Security

Use a private browser session on Chrome for Android, Safari on iPhone, or a current desktop browser when you log…

Record Retention

We hold records only as long as needed for account checks, dispute handling, and legal retention.

Change Requests

If you need to update your name, contact route, or payment rail, send the request through support with the details…

Contact Trail

Keep using live chat, email, or the help form so we can trace each request in one thread.

Common questions about this policy

These questions focus on the terms people check most before they accept the page. We keep the answers direct so you can confirm access rules, contact routes, data handling, and how account changes work before you continue. If local law changes, the current terms on this page control, and we update the text here rather than relying on old copies saved elsewhere.

They apply to accounts created for Indonesia and only where local law permits access. When you accept them, the account name, device details, and payment route you use become part of the record we rely on.

Yes. When we update a rule, the current page replaces older copies. If the change affects your account use, we post the new wording here and keep the date current so you can check it again.

Send the update request through support before your next transaction. We may ask you to confirm the new route so the account record stays consistent with the details you use on DANA, OVO, GoPay, or QRIS.

The terms let us store account data needed for login, payment checks, and dispute records. Cookies keep sessions working across devices, and you can clear them, though you may need to log in again.

We may pause the account, ask for more checks, or request a correction if a login, device, or payment route does not match the record. That protects the account and keeps the terms consistent.

Use live chat, email, or the help form from your account menu. Tell us which clause you want explained, and we will answer in plain language and keep the thread on file.

The page reads well on Chrome for Android, Safari on iPhone, and current desktop browsers. If a browser blocks cookies or scripts, some account actions may need one more login step.